❄️ Our Holiday and Winter Collection is here! Buy one New Arrival, get your second New Arrival for 40% off w/ code: HOLIDAY ❄️
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FAQs

Amber Moon wants you to feel great about yourself every day! Our carefully curated selection of clothing, jewelry and home goods strives to help you be the best version of you! When you and your home look good, you feel good - laying the groundwork for a great start to your day.
Please read our return policy carefully to ensure you are happy with your purchase. 
Return Policy 
Amber Moon does not offer refunds. We will exchange your unworn/unused item for another item of equal or lesser value, or store credit, if you contact us within 14 days of the original purchase. We do not reimburse for the initial or return shipping fees, and you pay for shipping on your new or exchanged item(s). Store credit cannot be used towards pre-orders, jewelry in the Whimsie or 1929 Galore collections, or for the custom name puzzle by This and That etc. All items bought during a sale or sale items are final sale. 
 
Shipping
Shipping is $9.99 on all domestic orders under 5 lbs.  Shipping is $45.00 on domestic orders over 5 lbs., and on all international orders. No free shipping or tracking number on international orders.
Your order will ship in 2-3 business days. We usually ship on Tuesdays and Fridays. Tracking on domestic orders available on request.
 
Pre-Orders 
To reserve an item available for pre-order, customer must buy online from our site, or pay emailed invoice within 24 hours or pre-order will be canceled and the item will go to the next customer in line. Pre-orders are reserved as yours if your invoice is paid in 24 hours, unless the designer cancels the item. If your order contains a pre-order item and non pre-order items, your order will be shipped together when we receive the pre-order items. Please email us at info@shopambermoon.com if you would like us to charge you for additional shipping to have your non pre-order items shipped separately from your pre-order items. Pre-orders may not be cancelled. Please be aware that pre-orders can arrive early or after the anticipated arrival date posted with the item.
Store Credit
We offer store credit instead of refunds when you exchange an unworn/unused item within 14 days of receiving item(s). Store credit cannot be used towards pre-orders, jewelry in the Whimsie or 1929 Galore collections, or for the custom name puzzle by This and That etc. Your store credit will be issued for the amount you paid for the item, plus any taxes paid. We do not add the original shipping amount into the store credit, or reimburse for return shipping fees. Your store credit will be in the form of a one-time use discount code that never expires.
Clothing and Jewelry Care
Clothes: Please handwash or dry clean all of your clothes from Amber Moon. We don't put anything in the dryer! Steam or iron (check clothing tag) to remove any wrinkles.
 
Jewelry: Clean gently with a soft, clean cloth.
 
Other FAQs:
* Clothing sizing: All items run true to size, unless otherwise noted.
Extra Small: 0-2 // Small: 4-6 // Medium: 8-10 // Large: 12-14
*** Most of our items do not come in XS, please size up to small ***